Forrester Research just came out with a new report this week on how marketers should be using Twitter right now to drive real business results. The report points out that marketers don’t get Twitter, and because they don’t get Twitter they are missing out on harnessing one of the world’s most powerful marketing channels. As the report’s author Melissa Parrish describes- “because Twitter is so different, marketers struggle with it…..most marketers don’t really understand Twitter- neither it’s tricky challenges nor its unique possibilities”.
So here is a dose of reality for all of you confused marketers. You need to get over it. You need to decide tomorrow that you are going to master Twitter, and the only way you are going to do that is to personally join the Twitter community and start living it. And I don’t mean posting what you have for breakfast every 3 weeks. I mean making it a part of your daily life, sharing useful content (otherwise known as Content Marketing in it’s most basic form), and engaging with other people on Twitter. I’ve written in past posts that any marketer – or anyone interested in finding customers today—needs to join the 21st century and get personally involved with social media NOW. This is not a drill. Things are not going back to the way they were in the safe, predictable mass media world we all knew. To remain relevant in this new world you are going to either need to speak its language or be marginalized. Your choice.